At Kathleen Movers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and interact with us. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. The information we may collect includes:

• Personal Information: When you book a move or contact us, we collect personal details such as your name, phone number, email address, billing and shipping address, and payment information.

• Non-Personal Information: We may collect non-personal information including your IP address, browser type, device information, and website usage data. This helps us improve the functionality of our website and services.

• Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files placed on your device that help us remember your preferences and track your interactions with our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your personal information to process your bookings, provide moving and storage services, and communicate with you about your move.

• To Improve Our Services: We use both personal and non-personal data to analyze trends, conduct research, and improve the quality and functionality of our website and services.

• Customer Support: Your information helps us provide customer support, address any issues you may have, and respond to your inquiries effectively.

• Marketing Communications: We may send you promotional emails, offers, or newsletters regarding our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption protocols to protect sensitive information, such as payment details, during transmission.

• Access Control: We limit access to your personal information to only those employees and contractors who need it to provide our services.

• Regular Audits: We conduct regular audits of our systems and processes to ensure that your data is being handled securely and in compliance with this policy.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with third-party service providers who help us perform tasks related to your move, such as payment processing, delivery services, or customer support. These providers are required to keep your information confidential and only use it for the purposes of providing the contracted services.

• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Your Data Rights

You have the right to access, update, and delete your personal information under certain circumstances. Specifically, you can:

• Access Your Information: You may request a copy of the personal data we hold about you, including information related to your moving and storage services.

• Correct or Update Your Information: You may update your personal information if it is incorrect or incomplete.

• Delete Your Information: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can unsubscribe by following the instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites are not operated or controlled by Kathleen Movers. We are not responsible for the privacy practices or content of those websites. We recommend that you review the privacy policies of any third-party websites before providing any personal information.

7. Children’s Privacy

Kathleen Movers does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe we may have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the effective date of the updated policy will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Kathleen Movers
Phone: +1-863-216-2974
Email: info@kathleenmovers.com
Address: 6214 US-98, Lakeland, FL 33810